Transforming Customer Experiences with AI & Human Expertise

With ClearMash, Pango delivers smarter service. Instant access to knowledge empowers our teams, strengthens our competitive edge, and enhances the customer experience.

In a dynamic work environment like EL AL, where detailed procedures and efficient workflows are integral to daily operations, it is essential for us to integrate and centralize all the knowledge our users need in a user-friendly, flexible, and accessible way through an advanced system. Drawing on our experience with established solutions in the field, we discovered that the ClearMash experience is simply different—better tailored to our needs. The platform’s features empower us to organize and structure information in a manner that aligns perfectly with our organization’s requirements while ensuring easy user access. Today, we can confidently say that all our information is consolidated in the system, updated in real time, and effortlessly searchable. Thanks to ClearMash, we continuously enhance the quality of our service.

ClearMash’s intelligent search is phenomenal—our employees now find information faster and more effectively than ever. ClearMash delivers knowledge intuitively to our service employees, empowering them to make swift, accurate decisions. As a Knowledge Manager, I enjoy unprecedented flexibility; I can modify and configure everything I need without relying on a vendor, thanks to its modern, efficient, and user-friendly interface. Most importantly, our employees embraced the system quickly and effortlessly, providing exceptional feedback.

At Astral Hotels, we rely on ClearMash to simplify our workflow and speed up responses to complex questions. From smart calculators to call scripts and data comparisons—ClearMash helps us deliver better service, faster.