About us

At ClearMash, we believe great service starts with the right tools. That’s why we’re committed to enhancing customer experiences and empowering employees through AI Knowledge Hub. Our platform delivers the knowledge and resources needed to provide seamless support—online, on mobile, or in person. By blending cutting-edge technology with proven methodologies, we help organizations drive smarter, more impactful interactions. Trusted by banks, hospitals, governments, universities, and tech companies, our cloud and on-premises solutions transform the way organizations deliver exceptional service.

Our values

1. Win-Win-Win - We create value for everyone—our customers, their customers, and ourselves. 2. Continuous Improvement - We relentlessly refine our products, expand our organization, and grow as professionals. 3. Building Connections - Our customers are our greatest advocates, and we earn their trust through every exceptional interaction.

We’re a team of amazing people, and we’re growing

We’re a boutique company specializing in AI Knowledge Hub and guidance for service and operational processes. What sets us apart? Our team—a group of passionate individuals united by shared values and a clear vision.

66% of our team members are under the age of 35

30% of our team members are women

16% don’t hold a bachelor’s degree, while another 16% have a PhD

50% claim they exercise at least twice a week (we’ll take their word for it!)

Why do customers choose to work with us?

ClearMash is a game changer. Call times? Cut in half. Training? Down from three weeks to three days. employee skill score? Up from 69% to 82%. Plus, fewer escalations to tier 2 and happier customers all around!

Itamar sivan | Help Desk Manager Jerusalem Municipality

Working with the ClearMash team was incredible. The implementation team was highly professional, attentive to our needs, and provided real added value in integrating AI-driven knowledge management into Golan Telecom’s service approach. The flexibility in accommodating changes, seamless integrations, and creative solutions made ClearMash a true partner. They deliver value that impacts everything from improving customer service to generating insights for company leadership.

Hadar Shachar | Project Manager, responsible for implementing ClearMash Golan Telecom

With ClearMash, we deliver knowledge quickly and accurately—boosting customer satisfaction and earning valuable praise from our B2B clients. Beyond the metrics, the appreciation from our customers is priceless.

Camille Yazbin | Service Center Manager Pango

ClearMash delivers an effortlessly intuitive and remarkably straightforward user experience, seamlessly blending advanced knowledge discovery tools, accessible Q&A features, and dynamic knowledge visualization into a platform that welcomes users of all technical skill levels. Its design prioritizes simplicity and user-friendliness, ensuring that navigating through the vast resources and functionalities feels natural, even for those who might not consider themselves tech-savvy. ClearMash stands out as a comprehensive solution for anyone looking to access, engage with, and visualize information with ease.

Gilad Laufer | Head of Banking Support Systems, Cross-Organizational Processes Department. Mataf - First International Bank of Israel Group

ClearMash has revolutionized the way we operate by enabling our employees to access vital information effortlessly, thereby significantly enhancing their efficiency and accountability. This transformation has not only streamlined our workflows but also fostered a culture of transparency and empowerment across the organization.

Nirit Elmalich | Head of Procedures, Knowledge Management, Digital Archiving, and Business Continuity Department, Operations and Information Division Mercantile Bank

Collaborating with ClearMash has been pivotal for us in maintaining our status as pioneers in the Israeli digital banking sector. By integrating their state-of-the-art platform into our operations, we’ve not only aligned with our ambition to lead the technological revolution in banking but also significantly enhanced our team’s ability to master the intricacies of digital finance. ClearMash’s unparalleled guidance and robust support system have been instrumental in empowering our employees to excel and innovate, ensuring we remain at the cutting edge of the fast-paced technological evolution

Amir sagron | L&D Team Leader ONE ZERO

Join Our Growing Team

We’re proud to work alongside some of the best minds—passionate experts who bring knowledge, innovation, and dedication to everything we do. Our work environment is calm, pleasant, and inspiring. We believe in creating long-term value, so there’s no need to rush—just focus on doing excellent work. Want to be part of it?

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