About us

At ClearMash, we believe great service starts with the right tools. That’s why we’re committed to enhancing customer experiences and empowering employees through AI Knowledge Hub. Our platform delivers the knowledge and resources needed to provide seamless support—online, on mobile, or in person. By blending cutting-edge technology with proven methodologies, we help organizations drive smarter, more impactful interactions. Trusted by banks, hospitals, governments, universities, and tech companies, our cloud and on-premises solutions transform the way organizations deliver exceptional service.

Our values

1. Win-Win-Win - We create value for everyone—our customers, their customers, and ourselves. 2. Continuous Improvement - We relentlessly refine our products, expand our organization, and grow as professionals. 3. Building Connections - Our customers are our greatest advocates, and we earn their trust through every exceptional interaction.

We’re a team of amazing people, and we’re growing

We’re a boutique company specializing in AI Knowledge Hub and guidance for service and operational processes. What sets us apart? Our team—a group of passionate individuals united by shared values and a clear vision.

66% of our team members are under the age of 35

30% of our team members are women

16% don’t hold a bachelor’s degree, while another 16% have a PhD

50% claim they exercise at least twice a week (we’ll take their word for it!)

Why do customers choose to work with us?

As a Knowledge Manager, empowering more users to easily contribute knowledge and track activity is essential for improving and validating content across the organization. With ClearMash’s comprehensive reports, you can quickly identify gaps and opportunities for content enhancement and expansion. Transparency and efficiency are the cornerstones of successful AI-driven knowledge management—driving continuous improvement and delivering greater value across the organization.

Noa Alon | Organizational Development Manager Samelet

ClearMash delivers an effortlessly intuitive and remarkably straightforward user experience, seamlessly blending advanced knowledge discovery tools, accessible Q&A features, and dynamic knowledge visualization into a platform that welcomes users of all technical skill levels. Its design prioritizes simplicity and user-friendliness, ensuring that navigating through the vast resources and functionalities feels natural, even for those who might not consider themselves tech-savvy. ClearMash stands out as a comprehensive solution for anyone looking to access, engage with, and visualize information with ease.

Gilad Laufer | Head of Banking Support Systems, Cross-Organizational Processes Department. Mataf - First International Bank of Israel Group

At Astral Hotels, we rely on ClearMash to simplify our workflow and speed up responses to complex questions. From smart calculators to call scripts and data comparisons—ClearMash helps us deliver better service, faster.

Shiran Chariker | Knowledge Management Department Astral hotels

ClearMash is a game changer. Call times? Cut in half. Training? Down from three weeks to three days. employee skill score? Up from 69% to 82%. Plus, fewer escalations to tier 2 and happier customers all around!

Itamar sivan | Help Desk Manager Jerusalem Municipality

Collaborating with ClearMash has been pivotal for us in maintaining our status as pioneers in the Israeli digital banking sector. By integrating their state-of-the-art platform into our operations, we’ve not only aligned with our ambition to lead the technological revolution in banking but also significantly enhanced our team’s ability to master the intricacies of digital finance. ClearMash’s unparalleled guidance and robust support system have been instrumental in empowering our employees to excel and innovate, ensuring we remain at the cutting edge of the fast-paced technological evolution

Amir sagron | L&D Team Leader ONE ZERO

With ClearMash, we deliver knowledge quickly and accurately—boosting customer satisfaction and earning valuable praise from our B2B clients. Beyond the metrics, the appreciation from our customers is priceless.

Camille Yazbin | Service Center Manager Pango

Join Our Growing Team

We’re proud to work alongside some of the best minds—passionate experts who bring knowledge, innovation, and dedication to everything we do. Our work environment is calm, pleasant, and inspiring. We believe in creating long-term value, so there’s no need to rush—just focus on doing excellent work. Want to be part of it?

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