About us

In a dynamic work environment like EL AL, where detailed procedures and efficient workflows are integral to daily operations, it is essential for us to integrate and centralize all the knowledge our users need in a user-friendly, flexible, and accessible way through an advanced system. Drawing on our experience with established solutions in the field, we discovered that the ClearMash experience is simply different—better tailored to our needs. The platform’s features empower us to organize and structure information in a manner that aligns perfectly with our organization’s requirements while ensuring easy user access. Today, we can confidently say that all our information is consolidated in the system, updated in real time, and effortlessly searchable. Thanks to ClearMash, we continuously enhance the quality of our service.

ClearMash is a game changer. Call times? Cut in half. Training? Down from three weeks to three days. employee skill score? Up from 69% to 82%. Plus, fewer escalations to tier 2 and happier customers all around!

ClearMash’s AI-driven knowledge management system lets us access information quickly and in an organized way—enabling us to deliver effective, professional solutions to our customers. Its intuitive, user-friendly interface makes it easy to navigate, while our call center staff receive instant updates on new developments and changes. Thanks to ClearMash, we’ve significantly enhanced our employees’ professionalism and overall service quality. With the right blend of systematic management and skilled personnel, ClearMash delivers tremendous value.

Collaborating with ClearMash has been pivotal for us in maintaining our status as pioneers in the Israeli digital banking sector. By integrating their state-of-the-art platform into our operations, we’ve not only aligned with our ambition to lead the technological revolution in banking but also significantly enhanced our team’s ability to master the intricacies of digital finance. ClearMash’s unparalleled guidance and robust support system have been instrumental in empowering our employees to excel and innovate, ensuring we remain at the cutting edge of the fast-paced technological evolution

ClearMash provides our hospital with the flexibility and customization needed to implement AI-driven knowledge management across our organization. From departments, laboratories, clinics, to management, the platform is fully tailored to our unique needs and areas of expertise. With ClearMash, we centralize knowledge, streamline collaboration, and ensure that every team has access to the right information—in the way that works best for them.

As a Knowledge Manager, empowering more users to easily contribute knowledge and track activity is essential for improving and validating content across the organization. With ClearMash’s comprehensive reports, you can quickly identify gaps and opportunities for content enhancement and expansion. Transparency and efficiency are the cornerstones of successful AI-driven knowledge management—driving continuous improvement and delivering greater value across the organization.