About us

At ClearMash, we believe great service starts with the right tools. That’s why we’re committed to enhancing customer experiences and empowering employees through AI Knowledge Hub. Our platform delivers the knowledge and resources needed to provide seamless support—online, on mobile, or in person. By blending cutting-edge technology with proven methodologies, we help organizations drive smarter, more impactful interactions. Trusted by banks, hospitals, governments, universities, and tech companies, our cloud and on-premises solutions transform the way organizations deliver exceptional service.

Our values

1. Win-Win-Win - We create value for everyone—our customers, their customers, and ourselves. 2. Continuous Improvement - We relentlessly refine our products, expand our organization, and grow as professionals. 3. Building Connections - Our customers are our greatest advocates, and we earn their trust through every exceptional interaction.

We’re a team of amazing people, and we’re growing

We’re a boutique company specializing in AI Knowledge Hub and guidance for service and operational processes. What sets us apart? Our team—a group of passionate individuals united by shared values and a clear vision.

66% of our team members are under the age of 35

30% of our team members are women

16% don’t hold a bachelor’s degree, while another 16% have a PhD

50% claim they exercise at least twice a week (we’ll take their word for it!)

Why do customers choose to work with us?

In a dynamic work environment like EL AL, where detailed procedures and efficient workflows are integral to daily operations, it is essential for us to integrate and centralize all the knowledge our users need in a user-friendly, flexible, and accessible way through an advanced system. Drawing on our experience with established solutions in the field, we discovered that the ClearMash experience is simply different—better tailored to our needs. The platform’s features empower us to organize and structure information in a manner that aligns perfectly with our organization’s requirements while ensuring easy user access. Today, we can confidently say that all our information is consolidated in the system, updated in real time, and effortlessly searchable. Thanks to ClearMash, we continuously enhance the quality of our service.

Adva Benita | Knowledge Management Customer Service Div. EL AL

ClearMash’s intelligent search is phenomenal—our employees now find information faster and more effectively than ever. ClearMash delivers knowledge intuitively to our service employees, empowering them to make swift, accurate decisions. As a Knowledge Manager, I enjoy unprecedented flexibility; I can modify and configure everything I need without relying on a vendor, thanks to its modern, efficient, and user-friendly interface. Most importantly, our employees embraced the system quickly and effortlessly, providing exceptional feedback.

Gali Katalan | Knowledge Manager Golan Telecom

At Astral Hotels, we rely on ClearMash to simplify our workflow and speed up responses to complex questions. From smart calculators to call scripts and data comparisons—ClearMash helps us deliver better service, faster.

Shiran Chariker | Knowledge Management Department Astral hotels

ClearMash has revolutionized the way we operate by enabling our employees to access vital information effortlessly, thereby significantly enhancing their efficiency and accountability. This transformation has not only streamlined our workflows but also fostered a culture of transparency and empowerment across the organization.

Nirit Elmalich | Head of Procedures, Knowledge Management, Digital Archiving, and Business Continuity Department, Operations and Information Division Mercantile Bank

ClearMash delivers an effortlessly intuitive and remarkably straightforward user experience, seamlessly blending advanced knowledge discovery tools, accessible Q&A features, and dynamic knowledge visualization into a platform that welcomes users of all technical skill levels. Its design prioritizes simplicity and user-friendliness, ensuring that navigating through the vast resources and functionalities feels natural, even for those who might not consider themselves tech-savvy. ClearMash stands out as a comprehensive solution for anyone looking to access, engage with, and visualize information with ease.

Gilad Laufer | Head of Banking Support Systems, Cross-Organizational Processes Department. Mataf - First International Bank of Israel Group

Cellcom is Israel’s leading communications company, delivering a very wide range of services to our customers. Consequently, we need a platform that can manage and deliver the extensive organizational knowledge and intelligence accumulated at Cellcom—empowering us to continue deepening our competitive advantage in customer service. With ClearMash, we found true partners for the journey, and together we have achieved Cellcom’s service goals while dramatically enhancing our ability to maximize our knowledge in every customer interaction.

Victor malka | Chief Information Officer (CIO) Cellcom Group

Join Our Growing Team

We’re proud to work alongside some of the best minds—passionate experts who bring knowledge, innovation, and dedication to everything we do. Our work environment is calm, pleasant, and inspiring. We believe in creating long-term value, so there’s no need to rush—just focus on doing excellent work. Want to be part of it?

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