Transforming Customer Experiences with AI & Human Expertise
Empowering People and Customer Experience
Empower experience through...
Tangible Impact
The Incredibles
At Astral Hotels, we rely on ClearMash to simplify our workflow and speed up responses to complex questions. From smart calculators to call scripts and data comparisons—ClearMash helps us deliver better service, faster.
Shiran Chariker | Knowledge Management Department Astral hotels
ClearMash is a game changer. Call times? Cut in half. Training? Down from three weeks to three days. employee skill score? Up from 69% to 82%. Plus, fewer escalations to tier 2 and happier customers all around!
Itamar sivan | Help Desk Manager Jerusalem Municipality
ClearMash’s AI-driven knowledge management system lets us manage our organizational knowledge efficiently and consistently, with quick, simple, and accurate search and retrieval capabilities. It gives every user access to the relevant info they need and supports version control through an advanced permissions module, providing managed access across various platforms—like desktops, mobile devices, and even our CRM system. ClearMash’s team is always tuned in to our needs, and together we continuously enhance the system’s capabilities to fit our company culture, user requirements, and the ever-changing landscape.
Galit Kibutzny Eckhaus | Business Excellence Director Business Excellence Director at Champion Motors
ClearMash delivers an effortlessly intuitive and remarkably straightforward user experience, seamlessly blending advanced knowledge discovery tools, accessible Q&A features, and dynamic knowledge visualization into a platform that welcomes users of all technical skill levels. Its design prioritizes simplicity and user-friendliness, ensuring that navigating through the vast resources and functionalities feels natural, even for those who might not consider themselves tech-savvy. ClearMash stands out as a comprehensive solution for anyone looking to access, engage with, and visualize information with ease.
Gilad Laufer | Head of Banking Support Systems, Cross-Organizational Processes Department. Mataf - First International Bank of Israel Group