January 2026
ClearMash Solutions Ltd. ("ClearMash" or "we", "us", "our") operates an AI-driven knowledge-management platform, that turns static company knowledge bases into actionable guidance, as well as support platforms for our users and for developers (collectively hereinafter: the "Platforms"). We at ClearMash respect the intellectual property rights of others and request our users do the same.
Alleged Infringement Notice
If you believe that any content on the Platforms infringes your copyrights, you may send our designated copyright agent (the "Agent") a written notification that includes substantially the following:
1. Your physical or electronic signature (or the signature of the person authorized to act on behalf of the owner of the right that is allegedly infringed);
2. Identification of the copyrighted work claimed to be infringed, or if copyrighted works are covered by a single notification, a representative list of such elements;
3. Identification of the content that is claimed to infringe or to be the subject of infringing activity and the access to which is to be disabled, and information reasonably sufficient to permit us to locate the content, including the exact location in the relevant Platform in which you discovered the allegedly infringing content;
4. Information reasonably sufficient to allow us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;
5. A statement that you have a good faith belief that the use of the material, in the manner complained of, is not authorized by the owner of the copyrighted work or the law;
6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the copyrighted work that is allegedly infringed.
Upon receiving your notification, we may remove or disable access to the content that you claim to be infringing. We may ask you to provide further or supplemental information, prior to removing or disabling access to any content from the Platforms, as we deem necessary to comply with the law. We may also provide the Platform user who submitted the allegedly infringing content, with your contact details, in order for that person to be able to contact you and challenge your claim.
Counter Notification
If we’ve removed or disabled access to content that you submitted, pursuant to a notification we received about claimed infringement, you will have the opportunity to respond to the notification by submitting a counter-notification to our Agent. To be effective, your counter notification must be a written communication that includes substantially the following:
1. Your physical or electronic signature;
2. Identification of the removed content, or of the content to which access has been disabled and the location at which the content appeared before its removal or before access to it was disabled;
3. A statement, under penalty of perjury, that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification;
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the competent courts in any judicial district in which your address is located or in which you may be found, and that you will accept service of process from the person who provided notification or an agent of such person.
Upon receiving your counter notification, we will provide the person who submitted the claimed infringement notification with a copy of your counter notification.
Subject to applicable law, we may decide to replace the removed content and/or cease disabling access to it within 14 business days following receipt of the counter notification, unless our Agent is notified by the person who submitted the claimed infringement notification that they have filed an action seeking a court order to restrain you from engaging in infringing activity relating to the content on the Platforms.
Repeat Infringements
We may terminate your user account on the Platforms if we, at our sole discretion, determine that you are a repeat infringer. A repeat infringer is a user who has been notified of infringing activity more than twice or a user whose submitted content was removed from the Plaforms more than twice.
We may decide, at our sole discretion, that a sufficient reason exists for the immediate termination of your account for any reason, at any time. In these cases, we may terminate your account immediately.
Misrepresentations
Any person who knowingly makes a representation that (1) certain content is infringing, or (2) certain content was removed or disabled by mistake or misidentification, may be held liable for any damages, including costs and attorneys’ fees, that we incur as a result of our reliance upon such misrepresentation in removing or disabling access to the content in question.
Agent Details
Our Agent is Gal Srour, DPO. The Agent's address is HaNofar 2, Suite 1003, Raanana, Israel and may be reached by email at copyright@clearmash.com, or phone at +97297724228.
Please note that our Agent receives alleged infringement-related notifications only. For any other matters, please contact us at legal@clearmash.com.
January 2026
ClearMash Solutions Ltd. ("ClearMash" or "we", "us", "our") operates an AI-driven knowledge-management platform, that turns static company knowledge bases into actionable guidance, as well as support platforms for our users and for developers (collectively hereinafter: the "Platforms"). We at ClearMash respect the intellectual property rights of others and request our users do the same.
Alleged Infringement Notice
If you believe that any content on the Platforms infringes your copyrights, you may send our designated copyright agent (the "Agent") a written notification that includes substantially the following:
1. Your physical or electronic signature (or the signature of the person authorized to act on behalf of the owner of the right that is allegedly infringed);
2. Identification of the copyrighted work claimed to be infringed, or if copyrighted works are covered by a single notification, a representative list of such elements;
3. Identification of the content that is claimed to infringe or to be the subject of infringing activity and the access to which is to be disabled, and information reasonably sufficient to permit us to locate the content, including the exact location in the relevant Platform in which you discovered the allegedly infringing content;
4. Information reasonably sufficient to allow us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;
5. A statement that you have a good faith belief that the use of the material, in the manner complained of, is not authorized by the owner of the copyrighted work or the law;
6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the copyrighted work that is allegedly infringed.
Upon receiving your notification, we may remove or disable access to the content that you claim to be infringing. We may ask you to provide further or supplemental information, prior to removing or disabling access to any content from the Platforms, as we deem necessary to comply with the law. We may also provide the Platform user who submitted the allegedly infringing content, with your contact details, in order for that person to be able to contact you and challenge your claim.
Counter Notification
If we’ve removed or disabled access to content that you submitted, pursuant to a notification we received about claimed infringement, you will have the opportunity to respond to the notification by submitting a counter-notification to our Agent. To be effective, your counter notification must be a written communication that includes substantially the following:
1. Your physical or electronic signature;
2. Identification of the removed content, or of the content to which access has been disabled and the location at which the content appeared before its removal or before access to it was disabled;
3. A statement, under penalty of perjury, that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification;
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the competent courts in any judicial district in which your address is located or in which you may be found, and that you will accept service of process from the person who provided notification or an agent of such person.
Upon receiving your counter notification, we will provide the person who submitted the claimed infringement notification with a copy of your counter notification.
Subject to applicable law, we may decide to replace the removed content and/or cease disabling access to it within 14 business days following receipt of the counter notification, unless our Agent is notified by the person who submitted the claimed infringement notification that they have filed an action seeking a court order to restrain you from engaging in infringing activity relating to the content on the Platforms.
Repeat Infringements
We may terminate your user account on the Platforms if we, at our sole discretion, determine that you are a repeat infringer. A repeat infringer is a user who has been notified of infringing activity more than twice or a user whose submitted content was removed from the Plaforms more than twice.
We may decide, at our sole discretion, that a sufficient reason exists for the immediate termination of your account for any reason, at any time. In these cases, we may terminate your account immediately.
Misrepresentations
Any person who knowingly makes a representation that (1) certain content is infringing, or (2) certain content was removed or disabled by mistake or misidentification, may be held liable for any damages, including costs and attorneys’ fees, that we incur as a result of our reliance upon such misrepresentation in removing or disabling access to the content in question.
Agent Details
Our Agent is Gal Srour, DPO. The Agent's address is HaNofar 2, Suite 1003, Raanana, Israel and may be reached by email at copyright@clearmash.com, or phone at +97297724228.
Please note that our Agent receives alleged infringement-related notifications only. For any other matters, please contact us at legal@clearmash.com.