Why ClearMash?
At Astral Hotels, we rely on ClearMash to simplify our workflow and speed up responses to complex questions. From smart calculators to call scripts and data comparisons—ClearMash helps us deliver better service, faster.
Shiran Chariker | Knowledge Management Department Astral hotels
Cellcom is Israel’s leading communications company, delivering a very wide range of services to our customers. Consequently, we need a platform that can manage and deliver the extensive organizational knowledge and intelligence accumulated at Cellcom—empowering us to continue deepening our competitive advantage in customer service. With ClearMash, we found true partners for the journey, and together we have achieved Cellcom’s service goals while dramatically enhancing our ability to maximize our knowledge in every customer interaction.
Victor malka | Chief Information Officer (CIO) Cellcom Group
ClearMash provides our hospital with the flexibility and customization needed to implement AI-driven knowledge management across our organization. From departments, laboratories, clinics, to management, the platform is fully tailored to our unique needs and areas of expertise. With ClearMash, we centralize knowledge, streamline collaboration, and ensure that every team has access to the right information—in the way that works best for them.
Shula Elbaum | Information Security and Projects Officer – IT Department Sheba Hospital
ClearMash’s AI-driven knowledge management system lets us manage our organizational knowledge efficiently and consistently, with quick, simple, and accurate search and retrieval capabilities. It gives every user access to the relevant info they need and supports version control through an advanced permissions module, providing managed access across various platforms—like desktops, mobile devices, and even our CRM system. ClearMash’s team is always tuned in to our needs, and together we continuously enhance the system’s capabilities to fit our company culture, user requirements, and the ever-changing landscape.
Galit Kibutzny Eckhaus | Business Excellence Director Business Excellence Director at Champion Motors
With ClearMash, Pango delivers smarter service. Instant access to knowledge empowers our teams, strengthens our competitive edge, and enhances the customer experience.
Shmuel Simon | VP of Business Development Pango
ClearMash’s AI-driven knowledge management system lets us access information quickly and in an organized way—enabling us to deliver effective, professional solutions to our customers. Its intuitive, user-friendly interface makes it easy to navigate, while our call center staff receive instant updates on new developments and changes. Thanks to ClearMash, we’ve significantly enhanced our agents’ professionalism and overall service quality. With the right blend of systematic management and skilled personnel, ClearMash delivers tremendous value.
Niram Yehoshua | Knowledge and Workflow Manager at the Service Center Bar-Ilan University
18 Reasons to Choose ClearMash
- We don’t have self-service or AI-driven knowledge management (well, that’s an easy one...)
- Customers don’t fully utilize our self-service platform.
- Training new employees takes too long.
- Excessive configuration screens complicate even the simplest changes.
- Current reports don’t provide real insights.