National infrastructure organizations are unique in their knowledge, scale, and structure. At ClearMash, we’ve built a platform designed to manage their complex knowledge efficiently—whether engineering, technical, product, service, or regulatory information. Employees need quick access to critical knowledge to perform their roles under strict regulations. Beyond procedures, they must answer diverse questions and navigate complex processes seamlessly. That is why we developed AI-powered tools that proactively deliver relevant knowledge, ensuring employees can quickly find the information they need—boosting efficiency while maintaining compliance.
National Infrastructure
Leading National Infrastructure Companies use ClearMash to:
With our guidance feature, employees can access relevant knowledge right within their operational systems—exactly when they need it. Automatically trigger alerts, display step-by-step workflows, and enable knowledge searches. Our AI delivers real-time, context-aware insights, ensuring they have the right information at every step of the process. Transform knowledge from a static repository into a dynamic, integral part of your workflow.
Whether during routine operations or emergencies, ensure all employees can access the information they need—quickly and conveniently. Our visual information display tools provide alternative, more effective ways to consume knowledge, transforming complex protocols into clear, step-by-step guided workflows tailored to each specific case. This improves task execution time, ensures compliance, and enhances public satisfaction. With AI-driven recommendations, employees receive real-time guidance on how to present processes effectively. With seamless access from any device, field teams stay connected to organizational knowledge—wherever they are.
Our platform makes it easy to organize and manage even the most complex knowledge structures. Create custom templates for different types of knowledge items, complete with diverse fields, links to other templates, and powerful visualization tools. Import content seamlessly from Word, Excel, and other formats, or enter it directly into the system—while maintaining strict data permissions aligned with your organizational structure. Ensure accuracy and compliance with built-in approval workflows. With our AI-powered interactive knowledge maps, you gain a clear, visual overview of how each knowledge item connects, helping you assess the impact of changes across your entire knowledge base.
As regulations evolve, so does the need for ongoing employee training on updated procedures. Our platform is designed to bridge the gap between learning and compliance, ensuring both seamless training delivery and full visibility into your organization’s knowledge readiness. With real-time alerts, employees stay informed about new notices, policy updates, and critical changes. Our platform also provides powerful training tools, including instructional content management, video streaming, read-and-sign confirmations, knowledge assessments, and AI-generated quiz questions—all designed to keep your workforce up to date. For managers, gain full transparency into knowledge status, test results, search trends, and long-term training improvements, helping you drive a smarter, more informed organization.
Gaining a complete view of your organization’s knowledge landscape is key to driving efficiency and informed decision-making. Our platform delivers powerful analytics and reports that help managers identify knowledge gaps, assess employee understanding of procedures, and uncover untapped knowledge. With customizable dashboards, advanced query tools, and a built-in report library, you can effortlessly track and optimize AI-driven knowledge management. Our AI-driven insights transform raw data into actionable strategies, ensuring your teams have the right knowledge at the right time.
Empower employees to provide direct feedback on procedures, processes, and knowledge items—ensuring continuous improvement. Manage feedback efficiently with internal SLAs tailored to roles and topics, keeping responses timely and relevant. Reduce wait times by enabling peer-to-peer chat, allowing employees to quickly find answers without depending solely on experts. Facilitate seamless collaboration among content editors through targeted discussions and secure discussion groups. Go a step further by creating surveys to capture real-time insights from field employees, giving you a direct line to valuable feedback that drives smarter decision-making.
You’re unique—why settle for generic templates or standard interfaces? Our platform lets you customize the user experience effortlessly, ensuring it reflects your brand and meets your needs. Tailor the interface across all devices and for every audience, making it truly yours.
With our advanced permissions system, we enable you to share selected information with the public through a self-service portal, providing details on processes, form submissions, and CRM ticket creation.
Effortless Implementation, Exceptional Quality
Our experts will evaluate your needs and partner with you to craft a tailored strategy for a smooth platform launch and implementation.
Our team will import your data from legacy systems, file servers, or websites—getting you up and running on the platform quickly and easily.
We’ll customize the solution to fit your needs, ensuring a smooth launch and delivering maximum value from day one.
Ready to scale your solution organization-wide? Our experts will craft a tailored plan for a fast, smooth, and efficient rollout.
Ready for a refresh? Let us design and implement changes that bring a fresh perspective and revitalized energy to your experience.
ClearMash Empowers Leading National Infrastructure Organizations with...
Improve public service
Reduce technician visits
Reduce risk & increased procedure adherence
Increase operational efficiency
Reduce training & Onboarding time
Improve employee satisfaction
Be proactive
Make Knowledge Accessible
Work Smarter, Not Harder
Adapt quickly to changing regulations
Continuous improvement
Communicate
Make it your own
Share with the Public
AI-driven Knowledge Management for Customer Service
AI-driven Knowledge Management for Sales
AI-driven Knowledge Management for Technical Customer Support
AI-driven Knowledge Management for Internal Technical Support