Transforming Customer Experiences with AI & Human Expertise
Empowering People and Customer Experience
Empower experience through...
Tangible Impact
The Incredibles
ClearMash’s AI-driven knowledge management system lets us access information quickly and in an organized way—enabling us to deliver effective, professional solutions to our customers. Its intuitive, user-friendly interface makes it easy to navigate, while our call center staff receive instant updates on new developments and changes. Thanks to ClearMash, we’ve significantly enhanced our employees’ professionalism and overall service quality. With the right blend of systematic management and skilled personnel, ClearMash delivers tremendous value.
Niram Yehoshua | Knowledge and Workflow Manager at the Service Center Bar-Ilan University
ClearMash is a game changer. Call times? Cut in half. Training? Down from three weeks to three days. employee skill score? Up from 69% to 82%. Plus, fewer escalations to tier 2 and happier customers all around!
Itamar sivan | Help Desk Manager Jerusalem Municipality
With ClearMash, we deliver knowledge quickly and accurately—boosting customer satisfaction and earning valuable praise from our B2B clients. Beyond the metrics, the appreciation from our customers is priceless.
Camille Yazbin | Service Center Manager Pango
ClearMash has revolutionized the way we operate by enabling our employees to access vital information effortlessly, thereby significantly enhancing their efficiency and accountability. This transformation has not only streamlined our workflows but also fostered a culture of transparency and empowerment across the organization.
Nirit Elmalich | Head of Procedures, Knowledge Management, Digital Archiving, and Business Continuity Department, Operations and Information Division Mercantile Bank