Healthcare

Healthcare professionals—doctors, residents, and administrative staff—must navigate complex, regulated processes while making real-time decisions. Residents depend on senior physicians for expertise, and healthcare organizations must demonstrate compliance for accreditation. With ClearMash’s AI-powered tools, medical and administrative knowledge becomes instantly accessible. Staff can quickly find information, follow protocols, and deliver top-quality patient care—while ensuring full regulatory compliance.

ClearMash For Healthcare Organizations

ClearMash provides our hospital with the flexibility and customization needed to implement AI-driven knowledge management across our organization. From departments, laboratories, clinics, to management, the platform is fully tailored to our unique needs and areas of expertise. With ClearMash, we centralize knowledge, streamline collaboration, and ensure that every team has access to the right information—in the way that works best for them.

Shula Elbaum | Information Security and Projects Officer – IT Department Sheba Hospital

Leading Healthcare Organizations use ClearMash to:

Reduce admission and discharge times in departments

Decrease resident queries to senior physicians

Increase documentation of medical protocols

Increase operational efficiency

Improve performance of phone service agents

Reduce training & Onboarding time

Manage accreditation procedures more effectively

Minimize unnecessary patient contact

Improve compliance with quality standards (ISO)

Boost knowledge sharing among medical professionals

Improve patient service

Make knowledge accessible

At ClearMash, we understand that medical protocols, procedures, and administrative guidelines can be complex. However, healthcare professionals can’t afford to pause patient care to sift through lengthy documentation. That is why we have developed visual tools that make essential information accessible and effective. Our guided workflows break down protocols into simple, step-by-step actions tailored to each case—accelerating execution, ensuring compliance, and enhancing patient satisfaction. With AI-powered recommendations, our workflows remain clear, intuitive, and easy to follow, empowering medical teams to deliver exceptional care with confidence.

Find information faster

Real-time access to medical knowledge demands advanced tools, including a powerful search engine that understands medical terminology and multiple languages. This ensures quick, simple, and effective information retrieval when it’s needed most. Our AI-powered system allows staff to ask questions and "converse" in natural language, delivering the most relevant results while automatically suggesting related information—streamlining access to critical knowledge and improving decision-making.

Manage accreditation and administrative procedures

Managing accreditation and administrative procedures has never been easier. Our platform enables you to create tailored templates for various document types—procedures, policies, and Ministry of Health notices—integrating dynamic fields, linked templates, and advanced visualizations. Easily import content from Word, Excel, or enter it directly, all while maintaining role-based permissions aligned with your organization. Updates follow approval workflows and can be linked to tasks based on content type and knowledge management policies. With our AI-powered interactive knowledge maps, you can visualize relationships between procedures, ensuring changes are fully understood and their impact across the system is clear. This structured, efficient approach supports proper compliance and quality management, making accreditation easier than ever.

Enhance quality and compliance in medical labs

Use our pre-built templates to document and track preventive and corrective actions with ease. Maintain full transparency and comprehensive records to meet accreditation requirements and showcase high-quality operations. Empower lab staff to report activities and complete compliance forms directly from their computer or tablet—simplifying processes, improving efficiency, and ensuring alignment with quality standards.

Be proactive

With our guidance feature, employees get relevant knowledge directly within their operational system—exactly when they need it. Based on their actions, you can trigger alerts, display step-by-step workflows, and enable seamless in-system knowledge searches. Our AI delivers real-time, process-specific knowledge, ensuring accuracy and efficiency. Transform administrative knowledge from a static repository into a dynamic, integrated part of the workflow, enhancing productivity and precision.

Adapt quickly to changing regulations

The regulatory burden in healthcare keeps growing, requiring continuous training on updated procedures, new protocols, and Ministry of Health notices. Our platform ensures staff stays informed and compliant while providing a comprehensive view of organizational readiness. With features like real-time alerts, training material management, video streaming, read-and-sign confirmations, knowledge assessments, and AI-generated questions, employees receive up-to-date, effective training. Managers gain full visibility into knowledge levels, test results, search trends, and ongoing training progress, enabling continuous improvement and compliance.

Continuous improvement

Improving knowledge in a healthcare organization starts with a clear, data-driven view of the knowledge landscape. Our platform provides powerful analytics and reports to help managers identify gaps, assess employee awareness, and uncover underutilized knowledge. With custom dashboards, advanced queries, and a built-in report library, you can track key metrics and trends. Our AI-driven analysis delivers actionable insights to continuously optimize AI-driven knowledge management and improve operational efficiency.

Communicate

Receive direct feedback from staff on any protocol, procedure, or knowledge item, ensuring continuous improvement. Manage responses efficiently with internal SLAs, tailored by roles and topics. Enable real-time chat between team members, reducing wait times for expert input during patient care. Facilitate discussions among content editors within secure groups to refine and optimize medical knowledge. Additionally, create surveys to gather valuable insights directly from staff in the field, strengthening knowledge management and decision-making.

Share with Patients

Our advanced permissions system lets you securely share selected information with patients through a self-service portal. Patients can access protocols, processes, form submissions, and CRM ticket creation with ease. With AI-powered search, they can ask questions and receive fast, high-quality self-service, improving their experience while reducing unnecessary contact with staff.

Make it your own

You’re unique—why settle for generic templates or standard interfaces? Our platform lets you customize the user experience effortlessly, ensuring it reflects your brand and meets your needs. Tailor the interface across all devices and for every audience, making it truly yours.

Effortless Implementation, Exceptional Quality

1.Planning

Our experts will evaluate your needs and partner with you to craft a tailored strategy for a smooth platform launch and implementation.

2.Data import

Our team will import your data from legacy systems, file servers, or websites—getting you up and running on the platform quickly and easily.

3.Launch

We’ll customize the solution to fit your needs, ensuring a smooth launch and delivering maximum value from day one.

4.Expansion

Ready to scale your solution organization-wide? Our experts will craft a tailored plan for a fast, smooth, and efficient rollout.

5.Refresh

Ready for a refresh? Let us design and implement changes that bring a fresh perspective and revitalized energy to your experience.

ClearMash Empowers Leading Healthcare Organizations with...

AI-driven Knowledge Management for Customer Service

AI-driven Knowledge Management for Sales

AI-driven Knowledge Management for Technical Customer Support

AI-driven Knowledge Management for Internal Technical Support

AI-driven Compliance & Procedure Management

AI-driven Organizational Learning Management

AI-driven Organizational Knowledge Management & Portal

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