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AI That Actually Works!

Empowering Employees and Customers

ClearMash

Easy

Smart self-service for customers

In a dynamic work environment like EL AL, where detailed procedures and efficient workflows are integral to daily operations, it is essential for us to integrate and centralize all the knowledge our users need in a user-friendly, flexible, and accessible way through an advanced system. Drawing on our experience with established solutions in the field, we discovered that the ClearMash experience is simply different—better tailored to our needs. The platform’s features empower us to organize and structure information in a manner that aligns perfectly with our organization’s requirements while ensuring easy user access. Today, we can confidently say that all our information is consolidated in the system, updated in real time, and effortlessly searchable. Thanks to ClearMash, we continuously enhance the quality of our service.
Adva Benita | Knowledge Management Customer Service Div. EL AL
Cellcom is Israel’s leading communications company, delivering a very wide range of services to our customers. Consequently, we need a platform that can manage and deliver the extensive organizational knowledge and intelligence accumulated at Cellcom—empowering us to continue deepening our competitive advantage in customer service. With ClearMash, we found true partners for the journey, and together we have achieved Cellcom’s service goals while dramatically enhancing our ability to maximize our knowledge in every customer interaction.
Victor malka | Chief Information Officer (CIO) Cellcom Group

Smart user interaction

Find information faster

Work Smarter, Not Harder

Maximize the power of your knowledge

Multilingual reach & localization

Data-Driven Insights

Unlock 97% Answer Accuracy with ClearMash AI

When you implement ClearMash AI using our proven methodology, we guarantee up to 97% accuracy in delivering the right answers — consistently, confidently and at scale.

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Why ClearMash?
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Empowering Employees and Customers
Smart self-service for customers
Data import
Our team will import your data from legacy systems, file servers, or websites—getting you up and running on the platform quickly and easily.
Dataset creation
We’ll work with your team to create a focused set of sample questions and answers, ensuring the AI is trained on what matters most to your business.
Soft lunch
We’ll introduce the AI to a select group of users, gathering real-world feedback to validate performance and fine-tune as needed.
Model fine-tuning
We refine the AI based on user feedback to align with your content and workflows. If needed, we return to Step 2 or move forward.
Full lunch
Your AI is ready to scale. We’ll roll it out across your organization, delivering consistent, intelligent support to every user.
Transform Your Customer Experience!
AI That Actually Works!
Unlock 97% Answer Accuracy with ClearMash AI
When you implement ClearMash AI using our proven methodology, we guarantee up to 97% accuracy in delivering the right answers — consistently, confidently and at scale.
97% Question Answering accuracy on your data - guaranteed. Our platform is built to help organizations capture, refine, and activate knowledge at scale. With a powerful suite of AI capabilities, we streamline how content is created, discovered, and used—by both your teams and your customers. From intelligent search and real-time Q&A to multilingual support and data insights, our AI doesn’t just manage knowledge—it puts it to work.
AI That Actually Works!
Unlock fast, trusted answers on every channel. AI-powered Q&A taps your knowledge base to return spot-on responses in natural language, while the built-in AI bot keeps the conversation flowing with real-time guidance and next-step links. Customers resolve issues on their own, employees handle cases in record time, and your team spends less effort on repetitive questions—all through one intelligent, always-on experience.
Make sure knowledge never gets lost. Our platform uses advanced auto-tagging, smart indexing, and AI-driven query analysis to surface the right content at the right time. It understands keywords, context, and even imprecise language. With synonym generation, users can find what they need no matter how they phrase it—making your knowledge base more powerful and accessible.
Managing content just got easier. Leverage automated summarization, rephrasing, and an AI content assistant that helps editors refine content, identify gaps, and suggest what should be shared across external channels like portals or help centers.
Go beyond storage—transform how your organization understands and structures information. With AI-powered capabilities like term creation, automated content comparison, question generation, and visual content creation.
Expand your impact across languages and regions. The automated translation engine preserves meaning and context while making content accessible to global audiences. Content editors can write in one language and publish in many. Employees and users can translate entire documents on demand—ensuring smooth, inclusive experiences in any language.
With automated report analysis, you can turn usage data into real insights. Spot trends, surface gaps, and take action faster. Make confident decisions backed by what your content is actually telling you.
Smart user interaction
Find information faster
Work Smarter, Not Harder
Maximize the power of your knowledge
Multilingual reach & localization
Data-Driven Insights
In a dynamic work environment like EL AL, where detailed procedures and efficient workflows are integral to daily operations, it is essential for us to integrate and centralize all the knowledge our users need in a user-friendly, flexible, and accessible way through an advanced system. Drawing on our experience with established solutions in the field, we discovered that the ClearMash experience is simply different—better tailored to our needs. The platform’s features empower us to organize and structure information in a manner that aligns perfectly with our organization’s requirements while ensuring easy user access. Today, we can confidently say that all our information is consolidated in the system, updated in real time, and effortlessly searchable. Thanks to ClearMash, we continuously enhance the quality of our service.
Adva Benita | Knowledge Management Customer Service Div. EL AL
Cellcom is Israel’s leading communications company, delivering a very wide range of services to our customers. Consequently, we need a platform that can manage and deliver the extensive organizational knowledge and intelligence accumulated at Cellcom—empowering us to continue deepening our competitive advantage in customer service. With ClearMash, we found true partners for the journey, and together we have achieved Cellcom’s service goals while dramatically enhancing our ability to maximize our knowledge in every customer interaction.
Victor malka | Chief Information Officer (CIO) Cellcom Group